Introducing PatientSERV services



Booking an Appointment

Please read about appointment urgency below and book an appropriate appointment
In an emergency, call 9-1-1

Office Hours

  • Monday
    8:00am – 5:00pm
  • Tuesday
    8:00am – 5:00pm
  • Wednesday
    8:00am – 5:00pm
  • Thursday
    8:00am – 5:00pm
  • Friday
    8:00am – 5:00am
  • Saturday
    Call (905)-845-8771
  • Sunday

Urgent Appointments

If you need an urgent appoint, CALL THE OFFICE.

Our phone lines are open Monday to Friday 8:00am-11:30am, and 1pm-4pm.

Your assistance to quickly and effectively answer your call is appreciated. When you call to book an appointment, please have your calendar available. To book sufficient time for your appointment, our staff will ask the reason for the visit. Our first priority is to book your appointment with your doctor. If you are sick and need to be seen and your doctor is not available we will attempt to book you with another doctor in our office.

Each person seeing the doctor needs an appointment. Every doctor in the office has appointments available for sick patients for same day booking; availability is best first thing in the morning at 8:00 AM. If you are in the office and need another appointment, please book the appointment before leaving the office.

Non-Urgent Appointments

If you need a non-urgent appointment, you can book it online. Please be reminded that MASKS CONTINUE TO BE MANDATORY IN OFFICE.

Appointments Available for Online Booking

In-office visit
Mental health
Phone call*
Periodic Health Review* please see below
Diabetic follow-up

A phone call appointment is suitable when the patient is located in the province of Ontario
for the appointment and there is no concern that would reasonably require a physical exam.

*Subject to physician schedule


What to expect

Click on your appointment type below to learn more:
In Office Appointment
Phone Appointment

Online Booking Appointment Types

  • In office: Suitable for any concern, prescription renewal.
  • Phone call: Suitable for concern or discussion not requiring a physical exam. I.e. prescription renewal or follow up a result.
  • Diabetes (in office): Every 3 or 4 months.
  • PAP (in office): Every 3 years between age of 25-70.
  • Periodic Health Review (in office): 18+ years of age every 3 years.
    • Sheddon Medical is updating their policy in accordance with College of Family Physician recommendations.
  • Mental Health (in office or phone): Some physicians offer in person and/or phone appointments

Appointment Cancellation

Appointments that are cancelled by the patient without 24 hours’ notice are subject to a charge. Please see list of charges.
For your convenience you may call 905 845-8771, press 1, Monday to Thursday 4:00pm to 7:30am & Friday 4pm to Monday 7:30am to leave a message in our cancellation mail box.


All injections including: B12, hormone, allergy, immunization and those approved by your doctor require you to book an appointment with our nurse. Nursing only appointments are available weekly.

Phone Number

 (905) 845 8771


209 Oak Park Blvd, Unit #202
Oakville, Ontario. L6H 0M2